Warranty Policy

If used correctly and in accordance with the instructions in the product manual, we grant a five-year guarantee against poor battery performance. The warranty is valid from the date of purchase by the user.


Please read the product manual carefully before installing and using the product and use the battery properly according to the instructions in the manual.


We will help you analyse the problem, troubleshoot, restore your battery and recommend best practices within 24 hours.


If our product is not working properly and the consumer assists us in performing all battery tests and both parties confirm that the product has quality issues, we will send a new battery for replacement. The defective battery must be returned to our warehouse with a prepaid label prepared by us and inspected and tested by our technical team.


Please contact us:

Email: support@geleipu.com